Data protection declaration of Decacel Laboratoires AG 

Version from the 17th January 2021 

In this data protection declaration, we, Decacel Laboratoires AG, explain how we collect and otherwise process personal data. This is not a final description; at most, general terms and conditions, conditions of participation and similar documents regulate specific facts. Personal data means all information relating to an identified or identifiable person. 

If you provide us with personal data of other people (e.g. Family members, data of work colleagues), please make sure that these persons are aware of this privacy policy and only provide us with their personal data if you are allowed to do so and if this personal data is correct. 

This data protection declaration is aimed at the EU General Data Protection Regulation (GDPR). Although the GDPR is a regulation of the European Union, it is important to us. The Swiss Data Protection Act (DSG) is strongly influenced by EU law and companies outside the European Union (EU) or the EEA must comply with the GDPR in certain circumstances. 


Responsible / Data Protection Officer

Decacel Laboratoires AG, Feldeggstrasse 69, 8008 Zurich is responsible for the data processing that we describe here, unless otherwise stated in individual cases. Our data protection officer is RA lic. Iur. Alexander Krausz. If you have data protection concerns, you can inform us at the following contact address: Data Protection Officer, Decacel Laboratoires AG, Feldeggstrasse 69, 8008 Zurich, or by e-mail to with the subject “Data Protection”. 


Collection and processing of personal data

We primarily process the personal data that we receive from these and other persons involved in the context of our business relationship with our customers and other business partners or that we collect from their users when operating our websites, apps and other applications. 

As far as this is permitted, we also take publicly available sources (e.g. Debt collection registers, land registers, commercial registers, press, Internet) certain data or receive it from other companies, as well as from authorities and other third parties (such as Credit reference agencies, address dealers). In addition to the data from you that you give us directly, the categories of personal data that we receive about you from third parties include, in particular information from public registers, information that we provide in connection with official regulations, information in connection with their professional functions and activities (so that we can, for example, conclude and process transactions with your employer with your help), information about you in correspondence and meetings with third parties, creditworthiness information, information about you that persons around you give us (family, consultants, legal representatives, etc.) so that we can conclude or process contracts with you or with the involvement of you (e.g. References, your address for deliveries, powers of attorney, sales and other contractual partners from us for the use or provision of services by you (e.g. payments made, purchases made), information from the media and the Internet about you (as far as this is indicated in the specific case, e.g. in the context of an application, press review, marketing/sales, etc. Interests and other sociodemographic data (for marketing), data in connection with the use of the website (e.g. IP address, MAC address of the smartphone or computer, information about your device and settings, cookies, date and time of visit, pages and content accessed, functions used, referring website, location information). 

Insofar as we make advance payments, e.g. in the case of a purchase on account, we may obtain creditworthiness information based on mathematical-statistical procedures in order to protect our legitimate interests. For this purpose, we transmit the personal data required for a credit check to the service provider and use the information received for a balanced decision on the establishment, implementation or termination of the contractual relationship.


Purposes of data processing and legal bases

We use the personal data we collect primarily to conclude and process our contracts with our customers and business partners, in particular in the context of the sale of our products to our customers and the purchase of products and services from our suppliers and subcontractors, as well as to comply with our legal obligations at home and abroad. If you work for such a customer or business partner, you may of course also be affected with your personal data in this function. 

In addition, we also process personal data of you and other persons, as far as permitted and it appears to us, for the following purposes in which we (and sometimes also third parties) have a legitimate interest in accordance with the purpose: 

  • Offer and further development of our offers, services and websites, apps and other platforms on which we are present 
  • Examination and optimization of procedures for needs analysis for the purpose of direct customer contact as well as collection of personal data from publicly available sources for customer acquisition 
  • Advertising and marketing (including the implementation of events), if you have consented to the use of your data. If we send you advertising as an existing customer, you can object to this at any time via the contact form [LINK] on You can unsubscribe from the newsletter via a link provided in the newsletter. 
  • Market and opinion research, media monitoring 
  • Assertion of legal claims and defense in connection with legal disputes and official proceedings 
  • Guarantees of our operation, in particular IT, our websites, apps and other platforms 
  • Video surveillance to safeguard domestic law and other measures for IT, building and plant security and protection of our employees and other persons and values belonging to or entrusted to us (such as Access controls, visitor lists, network and mail scanners, telephone recordings) 

If you have given us your consent to process your personal data for certain purposes (for example, when registering to receive newsletters or carrying out a background check), we process your personal data within the framework of and based on this consent, unless we have any other legal basis and we need one. A given consent can be revoked at any time on the corresponding unsubscribe link in the newsletter, but this has no effect on data processing that has already taken place. 


Cookies / tracking and other technologies related to the use of our website

We typically use “cookies” and similar techniques on our websites that can be used to identify your browser or device. A cookie is a small file that is sent to your computer or automatically stored on your computer or mobile device by the web browser used when you visit our website. If you visit this website again, we can recognize you, even if we do not know who you are. In addition to cookies that are only used during a session and deleted after your website visit (“session cookies”), cookies can also be used to store user settings and other information over a certain period of time (“permanent cookies”). However, you can set your browser to reject cookies, store them only for one session or otherwise delete them prematurely. Most browsers are preset to accept cookies. We use permanent cookies so that you can save user settings (e.g. Language, autologin), so that we better understand how you use our offers and content and so that we can show you offers and advertising tailored to you (which can also happen on websites of other companies; however, they will not know from us who you are, if we know this at all, because they only see that their website is the same user who was on a particular page with us Certain of the cookies are set by us, some also by contractual partners with whom we work. If you block cookies, certain functionalities (such as Language selection, shopping cart, ordering processes) no longer work. 

We incorporate partially and as far as possible visible and invisible image elements in our newsletters and other marketing e-mails, through the retrieval from our servers we can determine whether and when you have opened the e-mail, so that we can also measure and better understand how you can use our offers and tailor them to you. You can block this in your e-mail program; most are preset to do so. 

By using our websites and agreeing to receive newsletters and other marketing emails, you agree to the use of these techniques. If you do not want this, then you must use your browser or Set your e-mail program accordingly. We sometimes use Google Analytics or similar services on our websites. This is a service of third parties that may be located in any country in the world (in the case of Google Analytics, it is Google LLC in the USA, with which we can measure and evaluate the use of the website (non-personal). Permanent cookies are also used for this purpose, which the service provider sets. The service provider does not receive any personal data from us (and also does not store IP addresses), but can track your use of the website, combine this information with data from other websites that you have visited and which are also tracked by service providers, and these insights for its own purposes (e.g. Control of advertising). If you have registered with the service provider yourself, the service provider also knows you. The processing of your personal data by the service provider is then the responsibility of the service provider in accordance with its data protection regulations. The service provider only tells us how our respective website is used (no information about you personally). 

We also use so-called plug-ins from social networks such as Facebook, Youtube, Google+ or Instagram on our websites. This is visible to you in each case (typically via corresponding symbols). We have configured these elements to be deactivated by default. Activate them (by clicking), the operators of the respective social networks can register that you are on our website and where and can use this information for their purposes. The processing of your personal data is then the responsibility of this operator in accordance with its data protection regulations. We will not receive any information about you from him. 


Data transfer and data transfer abroad

In the context of our business activities and the purposes referred to in point 3, we also disclose to third parties, if permitted and it seems appropriate to us, either because they process them for us or because they want to use them for their own purposes. In particular, the following positions are concerned: 

  • domestic and foreign authorities, offices or courts 
  • Media 
  • Public, including visitors to websites and social media 
  • other parties in possible or actual legal proceedings 

all recipients together. 

These recipients are partly domestic, but can be somewhere on earth. In particular, you must expect the transfer of your data to all countries in which Decacel Laboratoires AG is represented by group companies, branches or other offices as well as to other countries in Europe and the USA where the service providers we use are located (such as Microsoft, SAP, Amazon, BSI CRM). If we transfer data to a country without adequate legal data protection, we ensure as required by law by using appropriate contracts or so-called Binding Corporate Rules for an adequate level of protection or rely us on the legal exceptions of consent, contract processing, the determination, exercise or enforcement of legal claims, overriding public interests, the published personal data or because it is necessary to protect the integrity of the data subjects. You can obtain a copy of the mentioned contractual guarantees at any time from the contact person named under point 1, unless available at the link provided above. However, we reserve the right to blacken copies for data protection reasons or reasons of secrecy or to deliver them only in part. 


Duration of retention of personal data

We process and store your personal data as long as it is necessary for the fulfillment of our contractual and legal obligations or otherwise the purposes pursued with the processing, i.e. for example for the duration of the entire business relationship (from the initiation, processing to the termination of a contract) and beyond in accordance with the statutory retention and documentation obligations. It is possible that personal data will be kept for the time when claims can be asserted against our company and insofar as we are otherwise legally obliged to do so or legitimate business interests require it (e.g. for evidentiary and documentation purposes). As soon as your personal data is no longer necessary for the above-mentioned purposes, it will be deleted or anonymized in principle and as far as possible. For operational data (e.g. system logs, logs), generally shorter retention periods of twelve months or less apply. 


Data security

We take appropriate technical and organizational security precautions to protect your personal data from unauthorized access and misuse such as the issuing of instructions, training, IT and network security solutions, access controls and access restrictions, encryption of data carriers and transmissions, pseudonymization, controls. 


Obligation to provide personal data

As part of our business relationship, you must provide those personal data necessary for the establishment and execution of a business relationship and the fulfillment of the associated contractual obligations (as a rule, you do not have a legal obligation to provide us with data). Without this data, we will usually not be able to conclude or process a contract with you (or the body or person you represent). The website can also not be used if certain information is used to ensure traffic (such as IP address) is not disclosed. 



We process your personal data partially automatically with the aim of evaluating certain personal aspects (profiling). We use profiling in particular to be able to inform and advise you specifically about products. In doing so, we use evaluation tools that enable us to communicate and advertise as needed, including market and opinion research. 


Rights of the person concerned

Within the scope of the data protection law applicable to you and to the extent provided for (such as in the case of the GDPR), you have the right to information, correction, deletion, the right to restriction of data processing and otherwise objection to our data processing as well as to the surrender of certain personal data for the purpose of transfer to another place (so-called Data portability). Please note, however, that we reserve the right to assert the restrictions provided for by law on our part, for example if we are obliged to store or process certain data, have an overriding interest in it (to the extent that we may rely on it) or if we need it to assert claims. If you incur costs, we will inform you in advance. We have already informed you about the possibility of withdrawing your consent in section 3. Please note that the exercise of these rights can conflict with contractual agreements and this can have consequences such as early termination of the contract or cost consequences. In this case, we will inform you in advance where this is not already contractually regulated. 

The exercise of such rights usually requires that you clearly prove your identity (e.g. by means of a copy of your identity card, where your identity is otherwise not clear or can be verified). To assert your rights, you can contact us at the address given in section 1. 

Every data subject also has the right to enforce his claims in court or to lodge a complaint with the competent data protection authority. The competent data protection authority of Switzerland is the Federal Data Protection and Information Commissioner ( 



We can adjust this privacy policy at any time without prior notice. The current version published on our website applies. If the privacy policy is part of an agreement with you, we will inform you of the change by e-mail or other appropriate means in the event of an update.



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